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2020 MAZDA MAZDA3 RECALL (FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING)

Make: Mazda
Model Year: 2020
Model: MAZDA3
NHTSA Campaign Number: 19V907000
Component: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Number of Vehicles Affected: 35,390
Owner Notified Date: N/A
Report Received Date: 12/19/2019
Record Creation Date: 12/19/2019

2020 Mazda MAZDA3 DEFECT SUMMARY

Mazda North American Operations (Mazda) is recalling certain 2019-2020 Mazda3 vehicles. The Smart Brake System (SBS) can falsely detect an obstacle while driving, activating the automatic emergency braking system and suddenly stopping the vehicle.

2020 Mazda MAZDA3 DEFECT CONSEQUENCE SUMMARY

Stopping the vehicle unexpectedly increases the risk of a crash.

2020 Mazda MAZDA3 RECALL CORRECTIVE SUMMARY

Mazda will notify owners, and dealers will update the SBS software. In addition, vehicles with certain production dates will receive an instrument cluster software update or replacement and a replacement owner's manual. These repairs will be performed free of charge. The recall is expected to begin February 17, 2020. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4219L.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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