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Consumer Reports: Lexus GX 460 Poses Rollover Risk

Consumer Reports has issued a safety warning against Lexus GS460 due to an increased rollover risk while turning. It’s urging consumers not to buy the GX 460 until the problem has been resolved.

The GX 460 was redesigned and re-engineered in 2010. The problem did not occur on Lexus GX models from prior model years.

During the test, the rear of the vehicle slides outward when the driver approaches a turn unusually fast and then releases the accelerator pedal. In normal cases, the vehicle’s electronic stability control should quickly correct the loss of control. But in the case of the GX460, the stability control took too long to adjust, which could cause a rollover accident if one of the sliding wheels were to strike the curb or another obstacle, said Gabriel Shenhar, Consumer Reports’ senior auto test engineer who was one of four testers who experienced the problem.

However, Consumer Reports said it is not aware of any reports of the vehicle rolling over. It tested two separate GX460 and both of which experienced the problem, but neither rolled over.

Lexus Statement Regarding Consumer Reports 2010 GX 460 Handling Test Results (Source: Lexus)

We’re concerned with the results of Consumer Reports testing on the Lexus GX 460 and their suggested buyer recommendation. Our engineers conduct similar tests and we feel these procedures provide a good indication of how our vehicles will perform in the real-world; however, we will try to duplicate the Consumer Reports’ test to determine if appropriate steps need to be taken. Please keep in mind that the 2010 GX 460 meets or exceeds all federal government testing requirements. Customer safety and satisfaction remain our highest priorities. We take the Consumer Reports’ test results seriously and appreciate Consumer Reports bringing it to our attention.

From Mark Templin, Lexus Group Vice President and General Manager

“For more than 20 years, Lexus has made customer safety and satisfaction our highest priorities. We are taking the situation with the GX 460 very seriously and are determined to identify and correct the issue Consumer Reports identified. At this time we have asked our dealers to temporarily suspend sales of the 2010 GX 460.”

Lexus’ extensive vehicle testing provides a good indication of how our vehicles perform and we are confident that the GX meets our high safety standards. Our engineering teams are vigorously testing the GX using Consumer Reports’ specific parameters to identify how we can make the GX’s performance even better.

For any customer who has purchased a 2010 GX 460 and is concerned about driving their vehicle, we will provide a loaner car until a remedy is available.

As always, Lexus is committed to providing our customers with outstanding products and service.

Customers who have any questions or concerns should contact the Lexus Customer Satisfaction at 1-800 25 LEXUS or 1-800-255-3987.

2010 Lexus GX 460 – Hi-res. Images

2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460
2010 Lexus GX 460

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